Accounts Payable specialistGrace Global Operations Center

This position is responsible for performing high-level analysis of the different processes within the Accounts Payable team and coming up with recommendations and/or projects that would promote efficient AP operations. AP Specialist is also responsible for processing vendor invoices, customer refunds - including verification for accuracy of transactions and compliance with company policy, data entry in financial system, and vendor inquiries.
Key Responsibilities
Subject-Matter-Expert (SME) of all types in Account Payable Invoice processes such as Invoice dropping, Invoice verification, and Invoice posting
Analyze and process all complex invoices, on all types, from all regions and ensure process it within the agreed Service Level Agreement (SLAs)
Analyzes and resolve escalated issue in all types of invoices basic and complex submitted to AP both via ARIBA network and AP Mailbox
Act as ancillary service and intelligence in providing feedback, resolution, and intelligence source for any process improvement breakthroughs
Provides posting support cross-functionally between regions
Coordinates and communicates with the local sites for any posting-related issues, and inquiries
Handles and perform deep-dive analysis of escalated and unresolved task/issues related to invoice posting and provide issue resolution
Act as a Tier 3 of support in handling and resolving S2P Helpdesk tickets related to invoice processing
Lead and coordinates process improvements initiatives and projects with AP Supervisor and AP teams
Secure metrics and reporting system generates operational reports, analyzes, and provides input to improve process efficiency
Contribute to ensure that the team's key performance metrics and targets are met
Perform User Acceptance testing for any process change, system upgrade, and new company code set-up
Provide training in Invoice Posting processes to new hires
Provide refresher/cross-training in all Invoice Posting processes to AP Team Members
Perform review and maintain all AP Process documentation are updated
Job Qualifications
Bachelor's Degree in Accountancy or equivalent
At least four to five years of work experience in Accounts Payable
Knowledgeable in SAP - purchasing, materials management, and reconciliation
Knowledgeable in Readsoft application and ARIBA Network
Proficient in MS applications, including but not limited to Excel, Word, and PowerPoint
Work experience in a multi-national and/or shared service companies (preferred)
Facilitative leadership skills and project management skills
Detail-oriented and demonstrates ability to consistently meet targets and SLA
Results-oriented; proactive and can work with minimal supervision
Strong interpersonal skills-ability to communicate to all levels in the organization and across functions
Inclination to a continuous improvement culture for the process
Proven ability to work independently with little direction, along with being able to work effectively in as part of a Source to Pay support team
Strong/Highly analytical and problem-solving skills
Benefits
Guaranteed 14th month Pay
Above-market Retirement Plan Design
LinkedIn Learning Access
Established Performance Incentive Program
HMO coverage for employees on day 1 (with pandemic coverage)
Free HMO coverage for up to 3 qualified dependents
Educational Assistance
Dignified Workplace Commitment: Grace is committed to providing a dignified and inclusive work environment for all employees and welcomes and encourages diversity. This means that all employees are entitled to be treated in a respectful, professional, and inclusive manner, regardless of gender, race, ethnicity, sexual orientation, disability, religion, or any other aspect of their identity.