accounts payable global Operations Manager(0856) IBM Business Services

Accounts Payable Global Operations Manager
340442BR
Your Role and Responsibilities
As an Accounts Payable Global Operations Manager, you'll be able to do the following tasks/function:
Main point of contact to run P2P operations. Manage queues of work/ productivity and work through conflicting demands. Provide consistency across Service Teams in the delivery of process specific services ensuring processes and procedures are implemented and maintained. Escalation point within customer organization to resolve issues relating to P2P operations for the account
Set up and/or improve management systems to be able to predict potential breakdowns and other risks and come up with mitigation plan.
Review Performance Metrics and provide insight, guidance to team as needed. Where there is a miss, complete Root Cause Analysis and be able to quickly agree and work through Action Plan with Client and Team
Input into overall vision of P2P. Partner with client to develop strategies and projects to support client vision
Ensure that the services provided are continually improved and evolved to meet best practices and business requirements
Maintain good relationship with Client and be able to negotiate armed with data and analysis
Maintain a high internal control posture on your contract to achieve a satisfactory rating on all internal and external audits.
Ensure proper financial reporting of data (billing)
Succession planning for key roles
Provide a well structured and open working environment and Maintain employee climate
Hold regular meetings with team leaders as well as with the entire team to discuss current situation on the project, listen to comments, feedback, requests and proposals concerning any aspect of our work.
Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Required Technical and Professional Expertise
Required Expertise:
At least 3 years proven P2P Delivery Manager Experience managing complex/large engagements. Deep understanding of P2P Operations in the BPO environment
Leadership & Collaboration Skills
Hands on experience Managing Client
Excellent Communicator to Clients and to Team
Aware of Industry trends
Results Orientation
Preferred Technical and Professional Experience
Preferred Expertise:
Any ERP- SAP, Oracle, JD Ed, Any home grown ERP
Dispute Management
Work experience of handling international payables
Required Education
Bachelor's Degree
Preferred Education
Bachelor's Degree
Eligibility Requirements
> Bachelor's Degree
About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Country/Region
Philippines
State / Province
NATIONAL CAPITAL REGION (MANILA)
City / Township / Village
Taguig City
IBM Business Group
GBS
Primary job category
Finance
Secondary Job Category
Business Outsourcing Delivery - Fin & Admin
Role ( Job Role )
Fin & Admin Business Analyst
Employment Type
Full-Time
Contract type
Regular
Early Professional Track
Not Applicable - Professional Hire
Position Type
Professional
Travel Required
No Travel
Company
(0856) IBM Business Services
Is this role a commissionable/sales incentive based position?
No