Accounts Payable associateZendesk

Job Description
We are looking for a skilled Accounts Payable Specialist responsible for processing Global expense reports and Invoices. Strong organizational skills and attention to details are required. Candidate should have at least 2 years experience in Invoice processing & Expense reporting at mid to high level complexity, can manage volume while ensuring accuracy and timeliness are met, share best practices and adhere to the policies in place.
The successful candidate shall partner with the Corporate Services and Finance Shared Services team, directly reporting to the S2P Team Lead in Manila.
Responsibilities
Manage and input invoices from the Zendesk AP ticket queue for items assigned for data entry and processing.
Manage and review Global expense reports to ensure compliance to policy; checking for proper expense classification, support/receipts attached, approvals are obtained, etc.
Assist in Corporate card management including card application, termination and credit limits.
Reconcile processed work by verifying entries are complete compared to ticketing queue and expense reports flagged for review.
Charge expenses to accounts and cost centers by analyzing invoice/expense reports.
Work closely with Procurement to ensure purchase orders are complete and ready to match with open/pending invoices.
Resolve open issues with Purchase Order, Invoice, or payment discrepancies and documentation.
Ensure credit is received for outstanding memos.
Verify vendor accounts by reconciling monthly statements and related transactions. Work with vendors to obtain any missing invoices.
Prepares weekly payment run support for expense reimbursements by pulling, reconciling, and breaking down the payment run and reports for AP review & approval prior to payment processing.
Provide prompt, friendly, and efficient customer service to external vendor and internal inquiries/correspondences.
Assist in periodic audits and Tax compliance of Accounts Payable as needed and takes necessary steps to correct any discrepancies.
Responsible for archiving and record retention of all Accounts Payable and T&E documents.
Protect the organization's value by keeping financial information confidential.
Updates job knowledge by participating in trainings & learning opportunities.
Participate in process documentation & support continuous improvement initiatives by providing ideas/pain points/recommendations during data gathering.
Accomplish accounting and organization mission by completing related results as needed.
Skills and Qualifications
Bachelor's Degree in Finance or Accounting or equivalent.
Has at least 2 years Accounts Payable experience in a SAAS company/ Finance Shared Services experience preferred.
Willing to work night and/ or shifting schedules to accommodate different time zones per global business requirements.
Excellent communication skills, both written and verbal, in addition to strong problem solving skills in a growing and dynamic environment.
Intermediate MS Excel skills required (VLooksUps, Pivot Tables, etc.)
Ability to provide excellent customer service and work well in teams to establish and maintain effective working relationships.
Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills.
Strong organization skills.
Attention to detail and accuracy, a must.
Experience with financial accounting software that is integrated with Coupa, Netsuite, and Expensify experience preferred.
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
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Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.
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