accounts AdministratorHammerjack

hammerjack is an innovative Australian company that specialises in offering top-tier skilled professionals in various fields, including but not limited to Administration, Finance and Accounting, IT Programming, Engineering, Sales and Marketing, and many others.
Whether you prefer a hybrid or work-from-home setup or the full office experience, hammerjack provides all employees with the opportunity to enjoy the benefits of an eco-friendly workplace, a playroom, free meals, and unlimited access to a built-in bar stocked with drinks and snacks.
It's a place where professionals are inspired to advance and innovate, adapting to the "new normal" of today's world.
What's in it for you?
Competitive Salary Package (highly dependent on performance)
Hybrid/Work From Home
Retention Bonus (Up to Php 100,000)
Health Coverage for you and one of your qualified dependents on Day 1
Day shift (AU Time zone) + Fixed Weekends Off
Paid Time Offs - can be converted into cash
Government Mandated Benefits - 13th-month pay.
Group Life Insurance
Additional Perks and Benefits:
Work from Home Equipment Provided
Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
Free Meal every Wednesday
Monthly Employee Engagement activities
Wellness Programs
Townhall Events
Christmas Events, Year-end Parties
Outings
Team Building
Acoustic Jamming Sessions
We are looking for an ambitious Accounts Admin/Virtual Assistant who has insurance background to join our closed-knit team.
On-the-job requirements
Experienced in General Insurance Office processes.
Process pre-renewal requests for updates and document preparation.
Working on renewal terms.
Responsible for policy documentation.
Monitoring results and offering insights to management.
Effective and professional verbal and written communication with clients.
Australian Insurance Market knowledge is an advantage.
Claims management experience an advantage.
Quoting experience would be good but can be taught.
Record customer payments.
Receiving calls from insurance holders and other external stakeholders will be a responsibility moving forward as well.
QUALIFICATIONS
Office Expectation
The successful applicant will be working in a busy office in a small team environment, they will be dealing with authorized representatives, clients, customers, and the public, will have an easy phone manner, pleasant with good communication skills, must be well organized and have a strong task orientated ability.
We are flexible and understanding with employment and family needs, we want a person who can work competently and accountably with attention to detail in a warm and friendly office.
Tier 1 (Broking) 'big advantage' or be prepared to attain it.
Experience in Broking Systems (Steadfast 'Insight' broking system an advantage)
Have an understanding of current general Insurance compliance and reporting.
Summary of role requirements:
Looking for candidates available to work:
Monday: Morning
Tuesday: Morning
Wednesday: Morning
Thursday: Morning
Friday: Morning
2-3 years of relevant work experience required for this role
Working rights required for this role