Account ManagerAmadeus Hospitality
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 21/11/2022
Job Title Account Manager
Purpose of the role
Manage and grow existing small to medium customer accounts. Support the customers in their operational activities. May support the Account Manager/Senior Account Manager to manage larger existing accounts.
In this role, you'll:
Common accountabilities:
Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
Works independently within plan dictated by manager, with some guidance on most complex situations.
Specific accountabilities:
Develop existing accounts for the assigned small to medium customers, based on procedures defined.
Monitor satisfaction, identify new opportunities and propose solutions to improve customer profitability/efficiency.
Identify specific requirements and expectations for existing clients.
Ensure that new products, product enhancements and overall solutions are developed and implemented within the agreed time frame.
Monitor business costs.
In support to the Account Manager/Senior Account Manager:
Execute & process the operational requests received from key customer. Provide a best in class service delivery within set targets & contractual SLAs
Ensure that key customers make best use of Amadeus technology & that the established performance, productivity & service metric are achieved
Ensure that key customers are informed in a timely manner of new product & solution releases
Provide assistance to resolve product & technical questions/ issues if raised to the Global Customer Services or Account Managers/Senior Account Managers
Support the business, functional & technical consultants to deliver key customer business processes & IT review and solution enhancement recommendations
Provide support to the Account Manager/Senior Account Manager for reporting
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Amadeus Hospitality
Purpose of the role
Manage and grow existing small to medium customer accounts. Support the customers in their operational activities. May support the Account Manager/Senior Account Manager to manage larger existing accounts.
In this role, you'll:
Common accountabilities:
Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
Works independently within plan dictated by manager, with some guidance on most complex situations.
Specific accountabilities:
Develop existing accounts for the assigned small to medium customers, based on procedures defined.
Monitor satisfaction, identify new opportunities and propose solutions to improve customer profitability/efficiency.
Identify specific requirements and expectations for existing clients.
Ensure that new products, product enhancements and overall solutions are developed and implemented within the agreed time frame.
Monitor business costs.
In support to the Account Manager/Senior Account Manager:
Execute & process the operational requests received from key customer. Provide a best in class service delivery within set targets & contractual SLAs
Ensure that key customers make best use of Amadeus technology & that the established performance, productivity & service metric are achieved
Ensure that key customers are informed in a timely manner of new product & solution releases
Provide assistance to resolve product & technical questions/ issues if raised to the Global Customer Services or Account Managers/Senior Account Managers
Support the business, functional & technical consultants to deliver key customer business processes & IT review and solution enhancement recommendations
Provide support to the Account Manager/Senior Account Manager for reporting
Diversity & Inclusion
We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.
Amadeus Hospitality
Other Info
Taguig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Amadeus Hospitality
About the company
Position Account Manager recruited by the company Amadeus Hospitality at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Account Manager or Amadeus Hospitality company in the links above
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