Account ManagerWunderman Thompson

Who we are:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.
We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.
What you'll do
Lead the development of a world-class customer lifecycle program that activates and accelerates revenue for our clients.
Translate the client's vision and needs into business requirements, coordinate with project teams on required deliverables, and manage client expectations.
Establish day to day working relationships with Business Communication Leads and Marketers across markets to ensure that we can continue to grow our business and deliver.
Identify opportunities and new interests that the client may not recognise to help drive revenue and benefit business needs as their digital advisor.
Ensure work is delivered on budget and manage invoicing according to the contract terms.
Be a role model for stewardship between the client and the agency by balancing the account's needs with avoiding unnecessary expenditures and negotiation required costs.
Obtain key client information and transfer accurately to project teams to ensure effective scoping of work.
Anticipate, proactively address and advise management on potential client or revenue issues.
What you'll need
Minimum 1-3 years of relevant experience in a digital marketing communications capacity with local and international clients.
Strong understanding of technical audience and industry demand chains
Digital creative agency experience is preferred with strong BTB and BTC exposure
Demonstrated track record of client relationship development and service
Proven experience in managing teams working cross-functionally within an organisation
Must be proactive, a self-starter and an excellent communicator both verbal and written
Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook, and PowerPoint
At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.
Wunderman Thompson is a WPP agency. For more information, please visit and follow Wunderman Thompson on our social channels via , , , and .
Wunderman Thompson

Manila City, Metro Manila
Permanent
Full-time