Account ManagerMultiplyMii

Account Manager
What we are looking for:
Multiplymii is in search of an Account Manager who is self-driven, ambitious, digitally-savvy, and has experience in the world of social media. You will be working with a digital marketing agency dedicated to helping innovative brands scale their online sales. We offer a range of Amazon services, including advertising, listing optimizations, and account troubleshooting. We also manage Facebook Ads, paid search (Google Ads), and ManyChat to execute multi-channel strategies and maximize growth. We have a preference for working with natural and eco-related companies. If it's a product that is better for people or the planet, we are interested in helping it sell.
We like to have fun but our culture is fairly hands-off. Our team is distributed in several time zones. We are flexible and prefer to incentivize effectiveness and efficiency. We are ambitious and take pride in doing a great job. We are a passionate and fast-moving team with an exciting work environment. There are many opportunities for advancement here and we want to bring on the right person.
As an Account Manager, you are a central part of our team and our operations. You are the main touch point for clients, are in charge of helping them make strategic decisions, can read data, and delegate tasks to other members of the team (including the founder) as needed to deliver. You respond quickly, are phenomenal with people, organized, and obsessed with doing a thorough job. You are a go-getter, unafraid to ask for help when needed and like getting a process down so that everything is done correctly. You will manage day to day operational tasks across our client portfolio and have an immediate and direct impact on the business. You genuinely care about our mission, client success, and are dedicated to helping us take our agency to the next level.
This role is 100% remote work, with flexible hours and vacation.
In this role you will:
Answer client queries
Coordinate with other team members to accomplish deliverables across accounts
Make updates to client catalogs in Seller Central
Troubleshoot issues with Seller Support
Review all reporting metrics comprehensively, analyze and identify performance drivers, and communicate account health through data storytelling
Identify and present new opportunities and areas for growth to clients to improve their programs.
Responsible for prompt internal or external correspondence with account teams in order to meet aggressive deadlines
Research industry trends, generate PowerPoint presentations, build graphs, etc.
Participate in client meetings including note-taking and action planning
Support the Founder with all aspects of client management and strategy
About You:
Experience working within e-commerce
Experience working in a remote team
Aptitude to quickly learn new software tools for monitoring and reporting
Excellent interpersonal skills, including strong written and verbal communication
A self-starter with strong multi-tasking and organization skills
Ambition and drive to produce great results for the team and clients
Ability to work well under pressure
A strong ability to learn and thrive in situations with little structure. In fact, you love creating structure and finding efficiencies.
Are generally awesome and fun to work with.
Rigorous attention to detail and time management skills - please include the phrase "purple pine" at the top of your resume to be considered
2 years of experience with Amazon Seller Central Platform
Skill sets in Amazon keyword research, listing optimization, A+ content creation, storefront creation.
Familiarity with the Helium 10 tool suite
Familiarity with Amazon Vendor Central, Amazon Launchpad, and other Amazon programs
Powered by JazzHR
MultiplyMii

Philippines
Permanent
Full-time