Account ManagerJones Lang LaSalle

The Account Manager conducts provision of consistent high quality contracted corporate property asset & management services to local clients operating in Philippines. He will be mainly in charge of Client management of PAM accounts and achievement of net operating revenue, organic growth and new business targets. He / She also maintains or improve the client satisfaction for the accounts. Constantly seeks out new business opportunities and assist in developing the business in Philippines.
Achieve the objectives contained in the Individual Performance Management Plan for the position.
What this job involves
This role requires significant liaison within other Account Managers, the PAM team, CRMs and with the Philippines country management.
Specific responsibilities:
Business Strategy
·Contribute to the Business Plan for Philippines.
Develop the renewal strategies for the contracts under management.
Operations
Oversee 10-12 accounts of PAM and ensure delivery of property management services
Establish pre-operating plan for the property
Attend to all Testing and Commissioning Schedule relevant to the property
Lead the development of the building operational plan and annual budget
Provide regular report to the management company and the building regarding status of the building, utilities and services
Appraise, train and supervise engineers, supervisors, technicians and other personnel in maintenance, accounting, admin, as well as control and supervise other personnel from contract maintenance and services
Conduct regular meetings with property managers, supervisors and engineers to assure effective and smooth staff communications and designation of works
Recommend for approval for the ordering of supplies, materials, equipment and services ensuring adherence to the approved budget
Assure that all staff members comply with company and building policies and procedures
Implement JLL standards and improvements throughout the building
Make recommendations to client's representative regarding operational and key staffing changes
Discipline staff where necessary within JLL Code of Conduct and the Labor Code
Administer the lease document between landlord/tenant
Perform related duties as assigned by Management
Financial Management
Be accountable for the net operating revenue for your direct accounts.
Participate in the quarterly forecasting sessions, if required.
Manage debtors to the DSO targets.
Manage the billing of your direct accounts in accordance with the Management Agreement.
Human Resource Management
Be responsible for the selection, recruitment and performance management of staff.
Encourage attendance by the Property Managers at regular PAM forums for networking and training purposes. Contribute to these forums.
Co-ordinate client service delivery staff activities to promote inter-site communication and Jones Lang LaSalle culture.
Work with HR to develop country specific training and skills development programmes.
Complete succession plan for direct reports and ensure succession plans are in place, where appropriate, for all client service delivery staff.
Complete Individual Performance Management Plan (IPMP) or Performance Plans as appropriate for client service delivery staff.
New Business Development
Identify for cross selling opportunities for other business lines and work with manager and other business lines to convert them.
Identify and convert opportunities for organic growth in specified accounts.
Assist with new business development activities.
Client Management
A Client Business Plan to be in place for each client (or assist the PAM to do so).
Formal monthly meetings (as a minimum) to be conducted with each local client.
A site visit or inspection of an account to be conducted at least every fortnight. Meet the client.
Strategic Reviews for major clients to be organised, where applicable.
Regular formal meetings with major service providers (where process improvement and innovation is a standard item on the agenda) - PAM to run this.
Sound like you? To apply, you need to be:
Experienced multiple-property management leader
If you're a Property Management professional, with at least ten years' experience in leading the property management of multiple buildings, come talk to us.. We're keen to know more about you. It's also helpful if you have a working knowledge of Property management software and a knack for keeping up with the latest tools of the trade. You should also have the capability to deal with an up-tempo work environment, where you can put your strong business, marketing, and management sense into great use. There will also be a great advantage for candidates that are licensed Mechanical or Electrical Engineers.
An active, team-oriented leader
Do you have what it takes to build a strong and flexible team? Can you embed strong work ethics in people's values, while at the same time keeping them well trained and motivated? If your answer is yes, then you might be the one we are looking for.
A critical thinker with consummate communications skills
You must be a problem solver who can get your message across. Additionally, having effective interpersonal skills will help you make sure everyone understands what needs done exactly. You must be level-headed during difficult times, and flexible and capable enough to carry your team through. You're one who never gets tired of learning, as you need such an attitude to adjust in a fast-paced work environment.
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle

Makati City, Metro Manila
Permanent
Full-time