Account Manager emergingLondon Stock Exchange Group

The Account Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business aligned by customer segment within a geography and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce Solution and Proposition Sales.
Qualifications and Experience Required:
Strong understanding of customers and their business model and workflows
Industry experience within the customer segment
Strong product knowledge
Relationship building skills
Selling skills (identity, develop and articulate a complex proposition/consultative selling)
Strong negotiation skills
Strong interpersonal skills, ability to develop and execute a sales plan, ability to use a variety of technology with a high level of proficiency
Problem solving ability to understand, articulate, structure and solve client needs
Presentation and communication skills: ability to deliver presentations and communicate at all levels within an organization
Ability to collaborate with account team
University/college degree may be required, equivalent experience may be considered depending on position/department
Advanced degree may be preferred
Significant work experience in applicable industry and knowledge of customer workflow required
Shown competencies in account management, sales or marketing experience in a customer
facing environment required - for at least 2-3 years
facing environment required
Customer relationship management required throughout all levels within an organization
Role Responsibilities:
Demonstrate deep understanding of the customer decision maker's strategies, priorities and
needs
Maintain solid understanding of business propositions to initiate conversations and raise interest
Build and embed a long-term trusted advisor relationship within their accounts
Drive growth by expanding company footprint within their accounts
Focus on maintaining overall customer engagement and expanding and retaining managed net
revenue
Oversee all commercial activities within accounts, owning the end to end customer relationship
Drive efficiency in account administration (especially for lower value and growth potential
accounts)
Govern internal and external stakeholders and maintain networks to negotiate and close deals
Accountable and responsible for simple order taking
Emerging & Growth Model:
Account Manager for Growth accounts will manage a defined book on a proactive basis
Account Manager for Emerging may handle a pooled book of accounts on a reactive basis
All Account Managers in Emerging and Growth are responsible for revenue retention (primarily), sales, and administration of their accounts
At LSEG, we believe that creating a diverse and inclusive organisation is fundamental to the way we deliver on our promise of creating essential partnerships and open opportunities. Our open culture is central to how we deliver our purpose - driving financial stability, empowering economies and enabling customers to create sustainable growth - in everything we do.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 70 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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London Stock Exchange Group

Makati City, Metro Manila
Permanent
Full-time