426366 | scheduling AnalystMonroe Consulting Group P
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 19/12/2025
Deadline: 23/08/2023
Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a leading company that provides managed services backed by its scalable technology platforms with a focus on network and digital transformation. The company offers various services including Solutions Design and Engineering, Connectivity, Provisioning, Operational Support, Project Management, and Order Fulfillment Logistics.
Job Summary:
Our respected client is seeking a detail-oriented, highly motivated professional with experience in a processing and/or data-intensive position for the role of Scheduling Analyst.
Key job responsibilities:
Track critical dates for provisioning processes, and update system notes and workflow daily to provide the most up-to-date information for client teams.
Coordinate, monitor, and assist with local number porting requests and projects.
Maintain detailed tracking records and provide updates as requested.
Escalate issues with internal teams and vendors to meet project demands.
Act as the single point of contact to the customer for all types of service requests.
Coordination of all support groups to ensure maximum utilization of billable resources.
Monitor resource schedules to ensure prompt time entry on service requests.
Communication with customers as required: keeping them informed of incident progress,
Notifying them of impending changes and agreeing on outages.
Improve customer service, perception, and satisfaction.
Key job requirements:
Experience in the provisioning or telecommunications field or technical support roles (IDEAL).
Highly Proficient with Microsoft Office products, Word, Excel, and Outlook (Especially EXCEL)
Proficiency in English (Above 85%) (Written and Spoken).
Technical awareness: the ability to match resources to technical issues appropriately.
Understanding of support tools, techniques, and how technology is used to provide services.
Proven and Outstanding Customer Service Experience/skills
Strong organizational skills
Excellent oral and written communication skills
Strong analytical and problem-solving skills
Highly motivated, energetic, self-starter
Great work ethic
Work Arrangement: Mandaluyong City, Onsite (Night Shift)
Salary Budget: PHP 20,000.00 - 22,000.00
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role
Job Summary:
Our respected client is seeking a detail-oriented, highly motivated professional with experience in a processing and/or data-intensive position for the role of Scheduling Analyst.
Key job responsibilities:
Track critical dates for provisioning processes, and update system notes and workflow daily to provide the most up-to-date information for client teams.
Coordinate, monitor, and assist with local number porting requests and projects.
Maintain detailed tracking records and provide updates as requested.
Escalate issues with internal teams and vendors to meet project demands.
Act as the single point of contact to the customer for all types of service requests.
Coordination of all support groups to ensure maximum utilization of billable resources.
Monitor resource schedules to ensure prompt time entry on service requests.
Communication with customers as required: keeping them informed of incident progress,
Notifying them of impending changes and agreeing on outages.
Improve customer service, perception, and satisfaction.
Key job requirements:
Experience in the provisioning or telecommunications field or technical support roles (IDEAL).
Highly Proficient with Microsoft Office products, Word, Excel, and Outlook (Especially EXCEL)
Proficiency in English (Above 85%) (Written and Spoken).
Technical awareness: the ability to match resources to technical issues appropriately.
Understanding of support tools, techniques, and how technology is used to provide services.
Proven and Outstanding Customer Service Experience/skills
Strong organizational skills
Excellent oral and written communication skills
Strong analytical and problem-solving skills
Highly motivated, energetic, self-starter
Great work ethic
Work Arrangement: Mandaluyong City, Onsite (Night Shift)
Salary Budget: PHP 20,000.00 - 22,000.00
Summary of role requirements:
Looking for candidates available to work on weekdays
1 year of relevant work experience required for this role
Working rights required for this role
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Monroe Consulting Group P
About the company
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Position 426366 | scheduling Analyst recruited by the company Monroe Consulting Group P at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on 426366 | Scheduling Analyst or Monroe Consulting Group P company in the links above