your safety is our priority apply now VIRTUALly as csr for cnx megamallConcentrix

Posted on 08 September 2020
As a Customer Care Specialist, you'll be delivering support to customers and clients of the
biggest product brands world - wide.
You'll be in-charge of:
Answering incoming calls from our customers
Providing solutions to customer inquiries/requests
Guaranteeing customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Provide leading-edge service in a welcoming, assured and knowledgeable manner
Basic Qualifications:
At least high school graduate
Experience of at least six months in the BPO industry are preferred; but applicants without work experience are welcome to apply
Excellent English Communication skills - verbal and written
Basic knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule including graveyard shift and during holidays
Good team player
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
Night differential for Graveyard shift employees
Join us here in Concentrix and BE the Difference for the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Requirements
Basic Qualifications:
18 yrs old & Above
At least HS or Sr. HS Graduate
with or without Call Center Experience
Good English communication skills
Working knowledge on computers
Good customer service, multi-tasking and problem-solving skills
Willing to work in shifting schedule
Skills / Software
English languageLeadershipCustomer ServiceRetailProblem SolvingTeam PlayerSalesforceStrong Work EthicRetail Sales
Working Location
8/F Megamall Building C, EDSA Corner Julia Vargas Avenue, Mandaluyong City , Philippines
Apply Now
Job Description
Bossjob