your next role awaits! we are seeking for a Technical Support Representative (wfh)Citius Solutions Corporation

Join Our Team as a Technical Support Engineer!
 
Are you a tech-savvy problem solver who thrives on delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment where your expertise makes a real impact? If so, we'd love to have you on board!
 
Why Join Us?
Work-from-Home Setup: Enjoy the comfort of working remotely. We'll provide the equipment you need!
Competitive Pay: We value your skills and expertise with a market-competitive salary.
Benefits That Matter:
HMO after 6 months
Paid Time-Off & Sick Leave Conversion
What You'll Do:
Provide necessary information and assistance using the right method and tools.
Offer remote support for client workstations when needed.
Deliver First Call Resolution and help clients get back on track swiftly.
Provide training to clients on software usage to empower them.
Work a shifting schedule to meet client needs and keep operations seamless.
What We're Looking For:
Strong analytical and problem-solving skills.
Organized with strict attention to detail.
Basic Accounting Knowledge: Whether from school or work
Conversational with great command of English.
At least 1 year in Customer Service/Technical Support or a mix of both.
Can work with minimal supervision.