● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
● With or without BPO Experience
● At least High School Graduate (Old curriculum) / ALS Graduate/ College Graduate
● Excellent phone etiquette and excellent verbal, written, and interpersonal skills
● Ability to multi-task, organize, and prioritize work Interested applicants may click the
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Metacom
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Clark, Central Luzon

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