web consultant Project CoordinatorAugust 99, Inc

Should be able to assist with at least half of the average opened cases of the team.
Create tasks for case buddy and check tasks that are FOR QA on behalf of the team.
10 per day or 50 per week tasks to be Created/Completed
Cover for a team member that is out for the day by checking emails and their opened cases for any pending tasks or concerns with the client.
Work on tasks assigned by leads and complete them by the given deadline.
Collect 5-star positive Dymic reviews.
Goal: 5
Pass Basic IDX Exam
Passing Rate: 70%
No violation of attendance policy.
MIA
Tardiness
Excessive absences
No overbreaks
No disciplinary action form served for the review period
No violation of work from home rules of the team
Slack response time
Background in customer support with at least 1-year experience servicing customers in the U.S. / North America
Excellent written and oral communication skills with at least a neutral North American accent, including the ability to explain and present technical information
Ability to handle multiple tasks simultaneously, prioritize workload efficiently and meet strict deadlines
Can work on shifting schedules.
Great Communicator
Team Player
Eager to Learn and grow
Well Organized and Detail Oriented
Patient
Flexible and Resourceful
Tenacious and Assertive
Good Attitude
Coachable
Can work with minimal supervision
Work from Home
Medical / Health Insurance
Paid Sick Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Entry Level / Junior, Apprentice Customer Service Information Services 1 opening Bachelor's degree graduate
August99 is a company of startups with 20 years experience and expertise in the world of tech and digital. We help other businesses succeed through the use of cutting-edge technology and innovative strategy. We also offer a suite of web-based digital products for clients world-wide: full web design, internet marketing, content creation, and app development. Going beyond startups, we also believe in empowering individuals to excel in their chosen careers. August99 fosters an exciting collaborative working environment that encourages our employees to go beyond their job descriptions and achieve more. It's all a part of our core values: daring you to do something worthy, finding your awesome, and earning your beef!Benefits: Medical and Miscellaneous Allowance, Dental , Sports and Wellness Program, Work from Home, Life Insurance and Paid Special Non-working Days
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time