wealth management service center digital middle office site lead, Vice PresidentJPMorgan Chase

Job Description:
Asset/Wealth Management, Vice President, Manila
. is a leading global financial services firm with assets of more than $2.7 trillion, over 240,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.
J.P. Morgan Asset & Wealth Management, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
JPMWM Introduction
J.P. Morgan Wealth Management is comprised of Chase Wealth Management, J.P. Morgan Advisors, National Branch and Digital Wealth Management. Our goal is to help investors achieve their long-term financial goals.
Together, we manage $674 billion in assets, are 4,000 advisors strong, across 3,500 branches and 21 offices.
Our Team
We sit at the intersection of CWM Financial Advisors in our branch network and the various money managers that have oversight of the accounts. We also support JPMorgan Self-Directed Investing and JPMorgan Automated Investing clients. We work to ensure that accounts are traded efficiently and customer requests are actioned in a timely manner.
Responsibilities
As a Vice President in the JPMorgan Wealth Management Service Center Digital Middle Office, you will be responsible for managing a team of exempt and non-exempt operations professionals. You and your team will be assigned various functions that you will own the day to day management of, as well as be expected to implement operational efficiencies. You'll be part of a global team across multiple sites and will have the opportunity to learn about the various upstream and downstream impacts of your processes. Developing your team to think critically about problems and become self-sufficient will be important as you will be expected to participate in various projects and change management activities. Coaching your staff and working with them on performance issues will be a key part of your role.
Qualifications
Advance level understanding of investment products/accounts
10+ years of management experience in an operations environment
Ability to coach a staff on performance and behavior issues
Strong understanding of root cause analysis
Comfortable working with data to present trends, analysis and impacts
Intermediate level Microsoft Excel skills (vlookups, pivots, nests, etc)
Ability to communicate effectively with peers, senior management and Financial Advisors
Logical, structured approach to problem solving
Ability to work in a fast paced, deadline driven environment
Comfortable working in a team based environment to solve problems
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
As part of the Consumer Bank, Chase Wealth Management offers comprehensive financial planning and digital investing services to individuals and families. We serve a wide range of clients from those just starting to build their savings to those with significant wealth. We build long-term relationships by offering advice and solutions to meet our clients' needs.
JPMorgan Chase

Metro Manila
Permanent
Full-time