wealth Management - fraud prevention analystJPMorgan Chase

Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. In Asia Pacific, J.P. Morgan operates through 26 offices in 15 countries and has developed its wholesale banking franchise during a history of almost 160 years in the region.
J.P. Morgan Chase & Co. began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research and Trading operations. J.P. Morgan Chase & Co. has a number of legal entities operating in the country, including the Manila branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
AWM Fraud Management is seeking a high performing Anti-Fraud Analyst to support administrative fraud prevention and service resolution activities for the Firm's Private Bank clients.
This role will require working with local Philippine & US Anti-Fraud team colleagues to execute the appropriate actions to protect the Firm and its clients by helping secure accounts, follow instruction for plans of action, and handle claims for US & International Private Bank clients.
Role / Responsibilities:
Support execution of key activities within the Anti-Fraud Services Manila team in partnership with US SME stakeholders. Includes fraud escalation efforts, cross-LOB collaboration, US & International Private Bank fraud event research, and various other detailed reviews held with next-day deadlines.
Proactively identify data inaccuracies before submission, escalate issues via appropriate channels in partnership with team Associate & VP partners
Key Competencies & Qualifications:
Communication Skills
Must possess excellent written and oral executive-level communications skills in English to be used with internal stakeholders
Ability to multi-task (talking or chatting with internal partners) while documenting activities thoroughly and concisely
Engage in interactive dialogue with colleagues through active listening
Problem Solving & Management Skills
A professional with the ability to deal with highly confidential client details following all firm storage and retention requirements
Candidate must demonstrate exceptional judgment and the ability to identify key issues and escalate items with appropriate sense of urgency
Analytical Skills
Critical thinker and ability to exercise independent judgment have the ability to closely partner with team and manager(s)
Required to abide by all applicable regulatory and department practices and procedures
Computer Skills
Expertise with multiple browsers, multiple tabs, window navigation and instant messenger tools
Fluency in Windows Operating Systems and Microsoft Office tools
Key Background Qualifications
Must be willing to work in rotating schedules and shifts
Must be willing to work in an environment that supports internal customers via phone, email, instant messenger, and/or group sharing chat rooms.
The ideal candidate will have 4 or more years' experience at a large financial institution or a university / college degree from a top tier institution
About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team: J.P. Morgan Asset & Wealth Management delivers industry-leading investment management solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.
JPMorgan Chase

Metro Manila
Permanent
Full-time