we are hiring for IT Helpdesk earn up to 25k dont wait just apply now! - neksjob philippinesNeksJob Philippines

Description
Urgent hiring for IT Helpdesk EARN up to 25k dont wait just apply now!
Responsibilities of the position:
- Request Management
- Incident Management
- Interaction with internal and external clients during the lifecycle of technical issues
- Detection and escalation of major technical outages, bugs, etc.
- Good presentation - This position would be interacting with internal and external clients via email support and
video chat. They will be representing Teleperformance and we need to make sure that they project a neat
image.
- Other duties as assigned
Requirments:
- Problem solving skills
- Ability to multi-task
- Troubleshooting skills
- Good people skills (conflict resolution, tolerance, patience, empathy, collaboration)
- Customer Service profile - Part of the HR filtering
- Bachelor's degree in Computer Science (or any other IT major)
- Excellent English communications skills, both verbal and written
- One year of IT Customer Service experience
- Able to work in MOA, Pasay City site
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Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 20,000.00 monthly ·  North Fairview, National Capital Region ·  14 September
Work type
Full Time