wb knowledge ManagerING

Overview:
The Knowledge Manager is the overall in - charge of the Functional Group's Knowledge - related activities and initiatives - from design, implementation and evaluation; working closely with HR Learning & Talent Development team (owner of the Learning Development, including Knowledge Management framework). This involves providing oversight & governance to the Learning Champions and ensuring all their action plans are accomplished. This role will cover Implicit Knowledge requirements: value chain, clients, product lifecycle, regulations, ING network, IT architecture, market trends, service & change management and function - specific learning requirements.
If you are good at:
Implementing knowledge management strategy including mechanisms and activities for capturing, organizing and developing information, knowledge and stories from Learning Champions, Process Experts, SMEs and employees in general
Driving initiatives which will help employees to easily access and use knowledge
Creating and/or implementing effective tools for evaluating, assessing and communicating the impact of knowledge management efforts
Enabling Learning Champions & Departments embed best-practice approaches to information and knowledge management into all areas of their work
Championing knowledge activities on the ground and ensure participation and involvement from all stakeholders
Maintaining and ensuring sustainability of Knowledge capture and transfer activities through the knowledge portal, development and administration of assessment tests, formation of communities of practice, social and gamified learning, working closely with CoEs, SMEs and Support Groups
Facilitating knowledge sharing sessions / learning programs
If you are:
A professional and mature individual displaying the following behaviours:
Analytical with experience in knowledge management and organizational learning
Able to build effective and sustainable relationships internally and externally
Excellent communication skills (written and verbal)
Flexible and able to respond to change
Solutions - focused with a can - do attitude
Committed to achieving change & transformation
If you can:
Display Understanding of how-to visualize / present data and learning for different uses and audiences
Display Strong project management skills
Display knowledge and experience with of modern learning technologies and methods
Show passion for learning and a commitment to knowledge management and organizational learning
If you'd like to work with:
Operations Teams in IBSS Manila
Learning Champions and Process Experts
HR Learning and Talent Development Team
If you want to:
work in downtown BGC, the country's economic center
enjoy competitive compensation and allowances
be part of one of the most innovative and exciting digital bank in the world
be part of a diverse, creative, and energized team
Then click apply to get started!
ING

Manila City, Metro Manila
Permanent
Full-time