warranty ProcessorAuto Global, Inc.

WARRANTY PROCESSOR
 
Overview
Maintain, organized all warranty documents and files
Ensure that all dealers are properly oriented about the warranty claim process
Process dealer warranty claims
Process warranty claims to Manufacturer
Ensure timely report required by the Department Head or Warranty Manager
Duties and Responsibilities
Maintain knowledge on various warranty program such as recall, repair, safety notices and technical bulletins
Maintain all warranty documents in accordance with the distributor and manufacturer requirement
Constant communication with dealer on updated of policies and guidelines likewise implementation of such
Responsible for checking all the details in the claims entail such as required documentation, complying with further information and ensuring warranty claim payment
Coordinate with the department head, technical team, service advisors and dealer warranty processor
Process dealer claim settlement a nd coordinate with accounting and audit to ensure all claims are settled
Job Qualifications
College Graduate
Highly Knowledgeable on Microsoft
At least with 3 years corporate experience as Warranty Processor
Must be extremely detail oriented, organized and tidy
With Automotive Experience is a plus
Must be a critical thinker who enjoys problem solving and working with a team
Honest and trustworthy with good work ethic and a positive attitude
Must have ability to communicate and articulate in Tagalog and English both verbally and in writing