warranty PRocessorMGM MOTOR TRADING INC./ NISSAN SUMULONG HIGHWAY

Job Description
• Process all warranty claims in a timely manner, as the repair orders are closed.
• Review and process all returned/rejected/adjusted warranty claims, and track each claim until its final resolution
• Contact the appropriate warranty claims representative regarding any claims requiring additional authorization or for claims requiring special assistance.
• Maintain a record of all claims submitted, returned/rejected, or paid and their current status
• Coordinate with the manager and prepare repair orders for authorization as per warranty requirement.
• Monitor all customer inquiries and requests on all warranty issues.
Minimum Qualifications
• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;
• Relevant work experience
• Basic knowledge in MS Office
• Ability to do multi-tasking
• Customer rapport
Summary of role requirements:
Looking for candidates available to work on weekdays and Saturdays
1 year of relevant work experience required for this role
Working rights required for this role