virtual migration AssistantCyber Edge Group Pty Ltd

Position Title: Virtual Migration Assistant
Company: CyberEdge Group
Reports to: Virtual Migration Manager
Salary: Php 18,000 to Php 20,000 /month
Benefits:
This is a Work from Home opportunity
No night shift. You will be working in an Australian timezone
Performance evaluation every 6 months 
13th month pay upon reaching 1 year of service 
5 annual leaves upon reaching 1 year of service 
Fun working environment
Job Description:
Job level: 1. Entry level
Responsibilities:
Extensive training will be provided to the shortlisted applicants for them to be able to perform the following:
Manage client’s inbox
Social Media Management
Acknowledge testimonials in Facebook
Sending testimonial requests to clients
Document Management
Monitoring and ensuring deadlines are met
Administrative Tasks
Financial administration, including deposit/invoice requests & receipts
Administering service agreements and document requirements checklists
Filling out online and paper applications
Compiling / Attaching documents to online applications
Actioning requests 
Managing online Skills Assessment applications
Other tasks depending on business requirements
Requirements:
Minimum 2 years in a BPO customer service position or equivalent as a Virtual or Executive Assistant
Must have Excellent English Language Skills (Writing and Speaking)
Excellent time management skills 
Adapts quickly to changes in assigned clients 
Quick learner and diligent
Proficient with MS Office & PDF Editors
Familiar with Google Suite & DropBox
Schedule:
8:00 AM – 5:00 PM (Australian timezone)
8 hour shift (shifting break time)
Mondays to Fridays only
About CyberEdge Group:
CyberEdge helps Migration Agents streamline operations and grow their businesses. We transform Immigration Agencies from an under-resourced business to a streamlined well-oiled operation. We do this by providing skilled Virtual Migration Assistants alongside an efficient Customer Management System to Migration Agents throughout Australia. We help improve operational efficiency without the added cost, so small agencies can focus on high-value activities that will grow their business. Visit us at https://cyberedge.com.au/ & get to know us further!
Cyber Edge Group Pty Ltd
Number of employees: From 1 to 10
Founded: 1990
CyberEdge aims to help Migration Agents streamline operations and grow their businesses. After a decade in the industry, we recognise the struggles that small business owners face, and the stress associated with running a Migration Agency. We understand that your reputation is built on a solid foundation of meeting deadlines and ensuring you act in the best interest of your clients. We also understand that as your business grows, there comes a point in time where it’s impossible to give your clients the level of service they expect, and deserve.

Manila City, Metro Manila
₱20,000 per month
Permanent
Full-time