Virtual AssistantSupport Shepherd
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 10/11/2025
Deadline: 06/03/2024
***LOOKING FOR FILIPINOS OR PHILIPPINES-BASED CANDIDATES***
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position: Virtual Assistant (Full-time)
Salary: 800-1500 USD/month (depends on skills and years of experience)
Working Hours: EST Timezone
Responsibilities: * Restaurant Operations
Provide exceptional customer service by promptly responding to customer inquiries via email, phone, and social media.
Assist with restaurant reservations, ensuring accurate and timely bookings.
Handle basic HR tasks such as scheduling staff shifts and addressing employee inquiries.
Maintain a positive and professional rapport with customers, addressing concerns and providing relevant information.
2. Ferry Operations
Manage customer service inquiries through the Ferry app and WhatsApp.
Support customers with ferry bookings, schedule information, and address any travel-related queries.
Handle basic accounting tasks, including tracking expenses and reconciling financial records.
Oversee basic website and app backend management for Cayman Ferries, ensuring information is up-to-date and addressing technical issues promptly.
Collaborate with the operations team to ensure smooth ferry services and address customer feedback.
Requirements
Strong communication skills and customer-centric approach.
Organizational skills for managing reservations and schedules.
Basic understanding of HR procedures and accounting principles.
Familiarity with the ferry app, WhatsApp, and basic website/app backend management.
Ability to multitask and thrive in a dynamic, fast-paced environment.
Preferred Qualifications:
Previous experience in customer service, reservations, or a similar role.
Basic knowledge of restaurant operations, ferry services, and website/app backend management.
Proficiency in relevant software and tools for HR, accounting, and website/app management.
Support Shepherd
We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Position: Virtual Assistant (Full-time)
Salary: 800-1500 USD/month (depends on skills and years of experience)
Working Hours: EST Timezone
Responsibilities: * Restaurant Operations
Provide exceptional customer service by promptly responding to customer inquiries via email, phone, and social media.
Assist with restaurant reservations, ensuring accurate and timely bookings.
Handle basic HR tasks such as scheduling staff shifts and addressing employee inquiries.
Maintain a positive and professional rapport with customers, addressing concerns and providing relevant information.
2. Ferry Operations
Manage customer service inquiries through the Ferry app and WhatsApp.
Support customers with ferry bookings, schedule information, and address any travel-related queries.
Handle basic accounting tasks, including tracking expenses and reconciling financial records.
Oversee basic website and app backend management for Cayman Ferries, ensuring information is up-to-date and addressing technical issues promptly.
Collaborate with the operations team to ensure smooth ferry services and address customer feedback.
Requirements
Strong communication skills and customer-centric approach.
Organizational skills for managing reservations and schedules.
Basic understanding of HR procedures and accounting principles.
Familiarity with the ferry app, WhatsApp, and basic website/app backend management.
Ability to multitask and thrive in a dynamic, fast-paced environment.
Preferred Qualifications:
Previous experience in customer service, reservations, or a similar role.
Basic knowledge of restaurant operations, ferry services, and website/app backend management.
Proficiency in relevant software and tools for HR, accounting, and website/app management.
Support Shepherd
Other Info
Manila City, Metro Manila
US$800-1,500 per month
Permanent
Full-time
US$800-1,500 per month
Permanent
Full-time
Submit profile
Support Shepherd
About the company
Support Shepherd jobs
Manila, Metro Manila
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