Virtual Assistant -cg 15705021317Support Shepherd

Position : Virtual Assistant
Working Hours : EST; 9 am to 5 pm, M-F (client is based in PST)
Salary Range : $1250-$1600
Duties and Responsibilities:
Client Management
Manage client onboarding, client invoicing, Notion client portals.
Handle sending project deliverables, reminders, and follow-ups to clients.
Contractor Management
Manage contractor onboarding, contractor invoicing, Notion contractor portals.
Coordinate with freelancers, delegate tasks, and ensure quality checks.
Operational Management
Develop, refine, and manage SOPs in Notion.
Identify areas for improvement, potential automation, and optimization opportunities.
Organize and maintain an effective Dropbox file system.
Research and data entry as needed.
Email Management
Sort, categorize, and respond to emails throughout the day, ensuring timely communication.
Content Management
No design work is needed, but basic familiarity with Figma, Canva, and/or Adobe Creative Suite is necessary to fetch files, make minor edits, or save in different formats.
Personal & Family Management
Manage personal and family appointments and calendars.
Take charge of reservations and other bookings (e.g. travel).
Send daily and weekly reports.
Requirements
3-5 years of experience as a virtual assistant or project manager.
Experience working with or for creative/marketing/design agencies.
Detail-oriented, proactive, and an excellent communicator.
Able to juggle multiple tasks.
Quick to adapt and ever-eager to learn new systems or processes.
Knowledge or Background with the following tools: Notion, Slack, Loom, Dropbox, Zoom, Google Workspace, and Quickbooks.
Support Shepherd

Manila City, Metro Manila
Permanent
Full-time