us telco Sales - smeASCENT PRO

Description
• Responsible for resolving customer needs concerns and problems.
• Responsible for proper escalation, transfer and redirection of customer concerns.
• Responsible for delivering insight on how to improve overall customer satisfaction and sales generation.
• Responsible for participating in focus group discussions, meetings, ongoing training and other activities related to improving overall sales/customer satisfaction.
• Ability to learn and understand ongoing training and program updates to impact issue handling, sales and overall customer satisfaction.
Requirements
Minimum education level: Vocational
Years of experience: 1
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes