us Talent Acquisition supervisorMarsh & McLennan

Company: Mercer
Description:
US Talent Acquisition Supervisor (Administration) - Mercer - Manila
The company: Mercer
At Mercer, we believe in building brighter futures.
Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. We do this by understanding data and applying it with a human touch across a dynamic Health, Wealth and Career business portfolio. For 75 years, our employees have been turning ideas into action to build healthier and more sustainable futures for our clients, colleagues and communities.
The role: US Talent Acquisition Supervisor (Administration)
The successful candidate will oversee and mentor a team Recruitment Specialists. The Supervisor will also ensure high quality service and stakeholder satisfaction through its team effective delivery to agreed timescales of scheduling and onboarding qualified candidates.
What can you expect?
Professional environment where your career path really matters and is supported in our global organization of 76,000 employees over 134 countries
Constant Challenge - work in a fast-paced environment in a company with strong values
Team Culture - collaborative group of top-notch professionals and stakeholders
Be part of a newly created team, accelerating for APAC region
What you will be rewarded with?
A company with a strong brand and strong results to match
Genuine work-life balance with flexible working arrangements
Competitive salary and comprehensive benefits and programs
We will count on you:
Provides day-to-day management by overseeing recruiting team members.
Supervises TA Operations team members, including but not limited to, hiring, training, coaching, career development, performance management and compensation decisions.
Manages client expectations and will be the primary escalation for complex cases requiring special handling.
Implements business processes and adheres to compliance/regulatory changes to support the business.
Utilizes case management reporting tools to ensure Service Level Agreements (SLAs) are met and/or exceeded; develops management tools/reports if needed.
Supports and manage projects as well as relationships with internal partners and external vendors.
Manages any system changes/enhancements with external vendors in partnership with internal stakeholders.
Develops and maintain Standard Operating Procedures (SOPs), case tracking accuracy, operational oversight, communications, and documentation to support HRS quality initiatives.
Ensures operations team adheres to compliance/regulatory/company policies to ensure Company compliance and minimize risk.
Collaborates with internal HRS departments as well as HR partners and COEs to ensure efficient and effective service delivery.
What you need to have:
Bachelor's degree holders with strong academic track-record
Seasoned Leader in Talent Acquisition/Recruitment
Experienced handling large teams (10+ members)
Strong leadership, people and client management skills.
Demonstrated ability to manage and guide colleagues across multiple shifts
Effective and Accurate reporting skills
Has project management experience
Proficiency with HRIS and ATS Systems.
What makes you stand out:
Experienced Workday and Service-now user.
Background with end-to-end recruitment
With sound background in Shared Services or supporting global colleagues
About us
Mercer is a business of Marsh & McLennan Companies (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 8176,000 colleagues and annualized revenue approaching $17+ billion. Through its market-leading businesses, including Marsh, Guy Carpenter and Oliver Wyman, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.
Marsh & McLennan Companies and its affiliates aim to attract and retain the best people regardless of their gender expression or identity, marital and civil partnership status, ethnic origin, nationality, age, background, disability, sexual orientation or beliefs.
Marsh McLennan

Manila City, Metro Manila
Permanent
Full-time