urgent hiring: thai Customer Service supervisor (makati city)Makati City

Position: Thai Customer Service Supervisor
Industry: Online Gaming
Location: Makati City
Salary: Highly Negotiable
Benefits:
• Basic Salary is net (tax paid by the company)
• Salary can be paid thru the currency of the candidate's choice. The company will assist with telegraphic transfer and the company will shoulder all taxes and charges for the bank transfer.
• Meal and Travel Allowance is net (tax paid by the company)
• Housing Allowance is net (tax paid by the company)
• Company-provided Accommodation
• Vacation Leave: 24 credits upon hire. Increasing per year of service.
• Sick Leave: 10 credits upon hire.
• Health Insurance
• Life Insurance (Group life insurance upon hire.)
• Probationary Period of 3 to 6 months maximum. Guaranteed increase upon regularization.
• Annual Variable Bonus: Year End bonus based on performance.
• Working Visa: To be applied upon hire and costs are all shouldered by the Company.
• Monthly Recreational Activities, Quarterly Team Building, Annual Company Outing, Annual Party, and many more.
Requirements:
• Preferably Thai national
• Bachelor's Degree in any relevant field
• Preferably residing in Manila
• Customer Service experience
• Good English communication skills
• Willing to work in Makati City
• Willing to work in an Online Gaming company
Responsibilities:
• Supervising customer service officers through training, coaching and mentoring
• Investigate customer's problems and find solutions
• Handle major incidents that cannot be resolved by agents.
• Communicate with customers via phone, email or Skype
• Analyze data and statistics
• Isolate and identify areas of improvement
• Work with management on customer service initiatives
Recruitment Process:
• Paper Screening
• Initial Interview
• 2nd Interview
• Final Interview
• Job Offer
CONTACT US:
HOW TO APPLY:
Please send your resume to: [Protected Info]
Mobile: (+ 63) 917-638-1992
Sun/Smart: [Protected Info]
Skype: jkrecruit
WhatsApp: +63917-638-1992
Look for: Ms. Lia
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