urgent hiring: Customer Service RepresentativeOne Contact Center

Who We Are
ONE Contact Center Inc. is a U.S. based full service business process outsource (BPO) company with operations in Manila, Philippines. We've been in business since the year 2000 and specialize in customer service and support services for our clients. It is our goal to surpass our client's expectations by attracting, developing and motivating a diverse workforce whose goal is to provide efficient & outstanding service, problem resolution, and cost-effective support services.
What We Offer
At OCC we train our agents to represent our clients and their customers with pride and integrity. Our comprehensive training and quality control programs ensure we answer your customer's inquiries to your exact specifications. Our agents will have all of your system and/or product knowledge to consistently deliver an exceptional customer service experience.
CALL CENTER AGENTS
Call Center agents work with customers to find what they want, create solutions and ensure a smooth sales process. They will work to find new leads through business directories and/or client referrals. They will also be responsible in recommending products, services, and policies by evaluating results and competitive developments.
Desired Skills and Experience
This position requires a passionate, organized and goal oriented individual who understands what good customer service is. In addition, the preferred candidate should be/have :
At least College level, any field
Call center experience is an advantage
Good communication and listening skills
Self-motivated and can work with grace under pressure
The ability to maintain a positive environment, working with co-workers and customers within a diverse culture
Willing to work graveyard shift and/or holidays
If all these describe you, then apply online today!!!
For further inquiries you may also contact us and send an SMS to
Phone Number: [Protected Info]Globe: +639173462*** Smart: +639296293***