Underwriter analyst 2The Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
The opportunity
The Underwriting Analyst handles underwriting processes and ensures quality, fairness, and timely processing of all lines of new business insurance applications.
Responsibilities:
Check for completion of documents submitted
Sort and match requirements for underwriting
Classify occupation, assess the build, family history, financial, residential/geographical risk, and medical information.
Order requirements to assess risk, i.e. Medical Examination, APS, blood test
Document the above information in CAS underwriting notes.
Conduct AML checks and when result is positive to liaise with NB's AML Officer or Chief Underwriter
Discuss complex cases with more senior underwriter or medical consultant
Underwrite medical and complex cases, including ECI and HIB within the approval authority
Underwrite medical and complex cases, including ECI and HIB referred by more junior underwriters
Underwrite medical and complex cases, including ECI and HIB, beyond the approval authority with the proposed underwriting decision to be approved by the Team Leader or underwriter with higher authority limit or the Chief Underwriter
Possess basic knowledge of all insurance plans, riders, policy provisions and company policies.
For sub-standard cases, provide the loading and generate rated proposal and letter. Update NB Tracking System and inform distributors on the underwriting decision through Inotify mail.
Prepare declined, postponed/deferred letter to include the refund check, if applicable
Report impairments to the Medical Information Bureau (MIB)
Handling of inquiry cases. Check completeness of submitted documents, conduct alpha search and consolidate total risks, Assess cases and forward notice requirement to agents thru email. When payment is made for cases with final decision, information will be encoded in CAS (NB Admin) and case will be issued.
Ensure all pending cases are properly filed on daily basis.
How will you create impact
The role will directly report to the Deputy Chief Underwriter.
What motivates you
You obsess about customers, listen, engage and act for their benefit.
You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions, focusing on what matters.
You do what is right, work with integrity and speak up.
You share your humanity, helping us build a diverse and inclusive work environment for everyone.
What we are looking for
Graduate of Bachelor's Degree in either Social Science/Sociology, Medical Science, Nursing or its equivalent
5 - 10 years underwriting experience
Achieving at least 90% agreement rating from a self audit case review at the end of that period
Strong Leadership Skills with experience in supervising a team
Strength of character to provide recommendations or communicate issues
Ability to effectively collaborate with the team and other departments
Preferably with LOMA, AALU, FALU certifications
What can we offer you
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong work-life balance.
Professional development and leadership opportunities.
Our commitment to you
Values-first culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer