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Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Qualifications
- Good to Excellent communication skills
- 2nd year college completed / College Graduates
- With atleast 1 Year of SOLID TSR Experience; or 2-3 Years of CSR exp and 6 Months of which should be from TSR position.
- Flexible to work in shifting schedule
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
Other Info
Work type
Full Time
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NeksJob Philippines
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