Training Manager for leading us tech support accountTasksEveryday

TASKSEVERYDAY
 
World's leading Virtual Assistant and customer service company since 2003. Featured on CNN, CBC and a lot of media for our services. With offices around the Globe and headquartered in the US & offices at India and Philippines
 
We are looking for:
TRAINING MANAGER FOR LEADING US TECH SUPPORT ACCOUNT
Job Responsibilities
Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
Oversee new hires, program specific training, and other training as needed by the business
Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement
Monitor and ensure completion of daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner
Develop training manuals that target tangible results.
Effectively manage the training budget.
Requirements
A minimum of 1-2 years experience in training and development management
Bachelor's degree in human resources or a related field
Excellent written, verbal and interpersonal communication skills
Familiar with traditional and modern training processes.
Strategic and creative mindset.