Training AssistantFirefly Electric & Lighting Corp.

Job Purpose
The L&D Assistant/Training Assistant is responsible for managing the logistics of end-to-end course delivery from participant profiling, invitation, documentation and evaluation. S/he is instrumental in establishing an organized, conducive and engaging learning environment both in person and virtually.
Responsibilities:
Effectively communicate and coordinate with various stakeholders (requestor, participants, trainers, eLearning designer etc.) on learning and development needs, program design, expectations, requirements and other support needed.
Synthesize and organize these expectations and requirements into a project plan to align with the objectives of the program.
Clearly communicate program invitations, pre-work and other preparation needed, various correspondences during the program, and other post-program information and work.
Properly set up the learning environment and materials according to Session Plan/Design and other specifications of facilitators whether this is physical or virtual.
Take care of participant welfare and ensure that they are properly informed and supported.
Support learning facilitators in effectively delivering programs.
Conduct training evaluation, summarize, assist in the post-training evaluation session, document and implement next steps.
Create, organize and update training program documentation (Training Enrollment & Learning Commitment Forms, Participant Profile List, Pre-Work, Post-Work, Presentation Decks, Training Kits, Evaluation Summary, etc.).
Maintain L&D databases, dashboards and prepare reports needed.
Implement L&D Policy and Processes from Training Request to Evaluation, providing guidance to employees and managers alike.
Follow-through on Re-entry Action Plans / Learning Commitments ensuring completion and providing support when necessary.
Assist in internal/ISO audits and address assigned audit findings.
Requirements:
College graduate, preferably in a course related to Learning and Development.
Preferably with 1-2 years related work experience.
Strong interest in L&D - both face-to-face and digital/virtual.
Competencies:
Self-Starter
Creative and curious
Process Observation
Adult Learning Theory and Instructional Design Principles
Project Management and the ability to handle multiple projects simultaneously.
Critical thinker and problem solver
Collaborative and customer centric
Self-Directed Learner
Keen attention to detail
Strong written, verbal and visual communication skills
Technologically savvy