Trainer (product/comms) sales campaignAdmerex Solutions Inc.

Description
Core Responsibilities:
Facilitate classroom / Virtual training for New-hires.
Leverage different learning methodologies (e-learning, classroom, web-based/Virtual, role-plays, scenario-based learning) to drive learning and impact performance.
Design learning experiences that support business objectives.
Ensure New hires take on Communication training courses.
Maintain updated records of training curriculums and materials.
Identify individual and Team Skills gap.
Assistance during the Nesting Period.
Understands metrics and how they impact performance.
Qualifications:
Bachelor's degree or equivalent.
Demonstrated ability in both independent facilitation and training principles.
Demonstrated ability to write training related material.
Able to work flexible hours and/or overtime as business needs dictate.
Basic knowledge of adult learning principles and ability to apply in a learning culture.
Capable to deliver back-to-back classes.
Experience in handling Customer Service accounts in an International BPO setting.
Work experience as a Customer Service Trainer or similar role is a plus.
Familiarity with interactive learning activities.
Excellent communication, facilitation, and interpersonal skills.
Additional certification in training is a plus.
Knows how to use Microsoft Office Tools.
Must be a team-player with an ability to lead and motivate others.
Ability to maintain highly confidential information.
Ability to handle multiple projects under pressure.
Job requirements
Basic knowledge of adult learning principles and ability to apply in a learning culture.
Capable to deliver back-to-back classes.
Experience in handling Sales accounts in an International BPO setting.
Work experience as a Sales Trainer or similar role is a plus.
Familiarity with interactive learning activities.
Excellent communication, facilitation, and interpersonal skills.
Additional certification in training is a plus.
Knows how to use Microsoft Office Tools.
Must be a team-player with an ability to lead and motivate others.
Ability to maintain highly confidential information.
Ability to handle multiple projects under pressure.
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 2
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes

Mandaluyong, National Capital Region ·  Now