WHO WE ARE
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM
The Buildium Training Team provides training to all new hires within our Support organization as well as continuing education to existing agents. The Training Team also performs Quality Assurance (QA) on agent calls and support cases to ensure we adhering to best practices.
WHAT YOU'LL DO
You will be part of a dynamic team that ensures our agents provide a best in class customer experience through developing continuing education topics as well as QA agents to ensure best practices are being adhered to on a daily basis. The Trainer is responsible for the development and delivery of classroom and online technical training for all Buildium products.
PRIMARY RESPONSIBILITIES
Develop and conduct new hire training
Develop and conduct continual education training
Review agents calls and cases to ensure best quality in product knowledge, tone, and adherence to internal procedures
Works with management to identify training needs and priorities
Develops and maintains new hire onboarding technical training curriculum
Develops presentation tools and techniques to improve team effectiveness for customer training
#LI-BF1
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Buildium Product Knowledge
Strong Microsoft Office experience: MS Word, MS Excel, MS PowerPoint, and/or Google Docs, Sheets and Slides
Strong customer service and interpersonal skills
Excellent oral and written communication skills
Maintains strong attention to detail in situations and time constraints
PREFERRED KNOWLEDGE/SKILLS/ABILITIES
Buildium Product Knowledge
Strong Microsoft Office experience: MS Word, MS Excel, MS PowerPoint, and/or Google Docs, Sheets and Slides
Strong customer service and interpersonal skills
Excellent oral and written communication skills
Maintains strong attention to detail in situations and time constraints
To fast-track your application, you may book/schedule your interview with the Talent Acquisition Team through this link once your information has been successfully entered: https://bit.ly/3Ao8p5O
WHAT WE OFFER
At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.
RealPage
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!
We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.
Come join a team where your work makes an impact every day!
ABOUT THE TEAM
The Buildium Training Team provides training to all new hires within our Support organization as well as continuing education to existing agents. The Training Team also performs Quality Assurance (QA) on agent calls and support cases to ensure we adhering to best practices.
WHAT YOU'LL DO
You will be part of a dynamic team that ensures our agents provide a best in class customer experience through developing continuing education topics as well as QA agents to ensure best practices are being adhered to on a daily basis. The Trainer is responsible for the development and delivery of classroom and online technical training for all Buildium products.
PRIMARY RESPONSIBILITIES
Develop and conduct new hire training
Develop and conduct continual education training
Review agents calls and cases to ensure best quality in product knowledge, tone, and adherence to internal procedures
Works with management to identify training needs and priorities
Develops and maintains new hire onboarding technical training curriculum
Develops presentation tools and techniques to improve team effectiveness for customer training
#LI-BF1
REQUIRED KNOWLEDGE/SKILLS/ABILITIES
Buildium Product Knowledge
Strong Microsoft Office experience: MS Word, MS Excel, MS PowerPoint, and/or Google Docs, Sheets and Slides
Strong customer service and interpersonal skills
Excellent oral and written communication skills
Maintains strong attention to detail in situations and time constraints
PREFERRED KNOWLEDGE/SKILLS/ABILITIES
Buildium Product Knowledge
Strong Microsoft Office experience: MS Word, MS Excel, MS PowerPoint, and/or Google Docs, Sheets and Slides
Strong customer service and interpersonal skills
Excellent oral and written communication skills
Maintains strong attention to detail in situations and time constraints
To fast-track your application, you may book/schedule your interview with the Talent Acquisition Team through this link once your information has been successfully entered: https://bit.ly/3Ao8p5O
WHAT WE OFFER
At RealPage, we're always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.
RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.
RealPage
Other Info
Cebu City, Cebu
Permanent
Full-time
Permanent
Full-time
Submit profile
RealPage
About the company
RealPage jobs
Manila, Metro Manila
Product Trainer (Learning and Development)
Supportware Philippines Inc.
MetroManila, Manila, TaguigAgreement
Position Trainer i recruited by the company RealPage at Cebu, Cebu, Joboko automatically collects the salary of , finds more jobs on Trainer I or RealPage company in the links above
About the company
RealPage jobs
Manila, Metro Manila