Responsibilities:
Deliver the best customer service to our clients and partner clients globally across different support platforms.
Show empathy to frustrated clients and care passionately about the service that you as a Tier 2 Customer Service Representative are giving or assisting.
Create support experiences that exceed users' expectations
Experience: interpreting, explaining, and applying regulations, laws, or complex policies to carry out assignments; accessing data using a computerized system; independently handling complaints and upset individuals in a business setting; conducting sensitive fact-finding interviews.
Qualifications:
At least 2nd year college undergraduate or Associate Degree graduate
Good English communication skills
Minimum of 2 years BPO experience (voice account)
Willingness to work in a team environment
Amenable to work on a flexible schedule (including night shift)
Submit profile
OfficePartners 360, Inc.
About the company
OfficePartners 360, Inc. jobs
Davao City, Davao
Customer Care Representative - Earn a PHP 15,000 Sign-On Bonus!
Continuum Global Solutions
Cebu, CebuAgreement
Bilingual English and Spanish Customer Service / Sales Representative
Suge Enterprises
Cebu, CebuAgreement
Customer Service Representative for a US Newspaper Account | 25K Salary Package + 25K Signing Bonus
Select VoiceCom
Cebu, Cebu₱28,000 per month
CSR - Onboarding Associate (Medical Account experience needed)
Cebu, Cebu₱20,000 - 26,000 per month
Cebu, CebuAgreement
Customer Service Representative (On-site)
Cebu, Cebu₱17,000 - 26,000 per month
Tier 1 Customer Service Representative (On-site)
Cebu, CebuAgreement
Cebu, CebuAgreement
About the company
OfficePartners 360, Inc. jobs
Davao City, Davao