thai Hr Specialist (homebase)(Anywhere)

Role / Responsibilities:
The HR Support Representative role is responsible for providing a high quality customer
experience to all Western Digital employees, managers and executives in their assigned
area or region. The HR Support Representative will serve as a first point of contact for
general HR questions and help requests via the AskHR customer support channel,
responding to both simple and complex questions that may require research and follow-
up for resolution. In addition, the HR Support Representative is responsible for providing
transactional and administrative support for HR processes such as onboarding,
transfers, job separations and other assigned HR processes. The HR Support
representative will be accountable for documenting HR processes and knowledge
management content and representing the customer on HR projects and initiatives that
impact the HR service delivery model.
Qualifications:
Qualifications:
 2+ years of HR experience in a generalist or support/coordination role
 Excellent customer service skills with high sense of urgency, ability to listen and
respond to customer needs and ability to remain calm in high pressure situations
 Comfortable and experienced in processing workflow, transactions and data
changes using HR systems and tracking cases in case management tools
 Strong collaboration and teamwork skills. Demonstrated ability to work in a
collaborative environment, build consensus and promote the exchange of
information among project team members
 Ability to promote and implement changes to current practices and processes
 Excellent written, oral, and interpersonal communication skills
 Strong analytical, creative problem solving, and, organizational skills
 Ability to handle multiple concurrent tasks and changing priorities
 Attention to detail and ability to work independently
 Experience with Workday, Taleo and Service Now is a plus
 Experience in Time and Absence processes and systems, an advantage
 Fluent/Conversant in English and Thai language (required)
Willing to work in Binan, Laguna once GCQ is lifted. Work schedule: Monday to Fridat 8AM to 5PM
Pls send your resume to [Protected Info]