terminal data Management specialistShell Business Operations - Manila

Job Purpose The Terminal Data Management Specialist is responsible for managing day-to day operations while ensuring customer set ups requests are complete per various group SLAs. The primary focus of this position is to complete customer/account/carrier/product set up requests in GSAP and distribution connected applications for the Shell Oil Products US Mobility and Shell Aviation Business . Accountabilities Accurately process customer set up requests for Shell Mobility and Shell Aviation Primary point of contact for customer/account/carrier/product set up issues at OSP and Equity terminals. Set up and maintain carrier access agreements for carriers loading at Equity and OSP terminals for Retail, Trading & Supply and Aviation Maintain and update database information this includes OSP contacts, phone numbers, and email addresses. Responsible for managing group functional mailbox. Responsible for establishing and maintaining effective business relationships with OSP terminals, Sales, Supply and other internal support organizations. Dimensions Accurately and efficiently complete customer/account setup requests to enable truck loading of fuel at all terminals. Accountable for the timely and accurate input of the TDM monthly metrics / KPIs for specific areas of accountability Requirements Knowledge of Global SAP, TMS Host and TMS 6 Terminals, DTN TABS Strong analytical skills and excellent communication skills are required. Problem solving skills required. Builds Shared Vision - Awareness Champions Customer and Stakeholder Focus - Awareness Maximizes Business Opportunities - Awareness Demonstrates Self Mastery - Awareness Displays Interpersonal Effectiveness - Awareness Demonstrates Courage - Awareness Motivates, Coaches and Develops - Awareness Values Difference - Awareness Delivers Results Through Others - Awareness Additional Information Must be customer focused. Must be able to juggle demands and expectations from multiple sources. Must be skillful at prioritizing tasks and show flexibility when responding to changing conditions and new requests. Must have good problem solving and analytical skills.
foundit

Makati City, Metro Manila
Permanent
Full-time