Teleperformance edsa greenfield is now hiring | internet television account | earn up to 22k monthly salary |NeksJob Philippines

Handles inbound calls/email/chat, through the use of proactive customer service and call control techniques and proven troubleshooting procedures
Creates an exceptional experience for the customer by using professional customer service techniques, personalizing and focusing on adding value to the call
Retains existing customer/services through the use of proactive customer service/consulting techniques and enabling customers to perceive value in the service
Consistently improving product knowledge and understanding, participating in ongoing training in keeping with changing business strategies
Manipulate systems and escalate issues to the appropriate personnel for final resolution
Requires at least 6 months of CCE (ANY CCE - international, local, non-voice, blended)
Above Average Communications Skills
Willing to work on-site
Willing to work on holidays / weekends and graveyard shift
Bossjob

Baguio, Benguet
₱22,000 per month
Permanent
Full-time