Technical writerWonders Corporation

Job Description:
Technical Writer
About Wonders
Wonders is a restaurant technology startup based in New York City. Built by former restaurant operators and technologists, we provide tools to help independent take-out restaurants reduce staffing headaches, increase revenue, and lower costs, all at once!
Wonders Mission: To provide a virtuous ecosystem of tools and services to restaurant operators to help them be more successful.
Wonders Core Values: Client Focus, People-centric, Relentless, Substance, Creative, Efficient, Simplicity
What the role is about
Wonders Corporation is looking for a Technical Writer who will be responsible for preparing, reviewing, revising, and maintaining documentation including installation/configuration instructions, user guides/manuals, and training materials/presentations. He/She will also document IT policies, processes, and procedures.
Mission
To ensure the creation of comprehensive documentation that adheres to organizational standards. Create user-friendly content that meets the needs of the target audience and delivers relevant information at the right time and in the right format.
Successful Outcomes
Comprehensive documentation about IT policies, processes, procedures, user guides/manuals, and training materials.
Clear, concise, and accurate IT documentation that is easy to understand for both technical and non-technical users.
Structured and organized IT documentation with a consistent "look and feel"
Who you are
To ensure success as Technical Writer, you should possess strong writing and technical editing skills. Can easily grasp technical concepts and communicate information in an engaging and understandable manner to users.
Key Responsibilities:
Prepare, review, revise, and maintain technical documents, including installation/configuration instructions, user guides/manuals, tutorials, training materials/presentations, how-to guides, and FAQs.
Document team policies, procedures, process documents conforming to existing styles and standards
Gather information from subject matter experts to develop, organize, and write technical documents
Write, format, edit, review, and proof procedural and technical information for technical and non-technical users
Creates and expands user assistance infrastructure, such as how-to and FAQ sections, as well as Help sections.
Publish and maintain templates for written documentation
Maintain a library of documentation, cataloging it for internal and external use.
Requirements
Qualifications:
Bachelor's degree in a relevant technical field
2-4 years' industry experience as an effective technical writer
Proven ability to quickly learn and understand complex topics
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Wonders Corporation

Dumaguete City, Negros Oriental
Permanent
Full-time