Identifying hardware and software solutions.
Collect customer requests and data
Provide technical support to customers via phone, online, chat, and email.
Conduct basic troubleshooting using questionnaires to find out the level of support needed
Create tickets for Level 2 support
At least have knowledge in Oracle and Macintosh
Support and assist Network Engineer for Internal Network (LAN) connection, wireless connectivity, and other IT Infra concerns.
Willing to be assigned in Makati OR Quezon City
Collect customer requests and data
Provide technical support to customers via phone, online, chat, and email.
Conduct basic troubleshooting using questionnaires to find out the level of support needed
Create tickets for Level 2 support
At least have knowledge in Oracle and Macintosh
Support and assist Network Engineer for Internal Network (LAN) connection, wireless connectivity, and other IT Infra concerns.
Willing to be assigned in Makati OR Quezon City
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E-Compserve Solutions Corp.
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Position Technical Support recruited by the company E-Compserve Solutions Corp. at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Technical Support or E-Compserve Solutions Corp. company in the links above
About the company