Technical Support specialistKyndryl

Your Role and Responsibilities
Resolve network-related incidents and accomplish service requests
Create change requests and attend Change Advisory Board Meetings for any network-related changes to be implemented
Investigate and drive resolution for all network related problem tickets
Review vulnerabilities and recommend appropriate resolution
Performs firmware/version upgrade of network/firewall devices
Achieves committed SLA and TAT with the client
Consult network solutions to Kyndryl internal and our Customers
Communicate with Internal Kyndryl employees and external partners
Required Education
Bachelor's Degree
Role ( Job Role )
Network Support Specialist
Primary job category
Technical Specialist
Company
(Y053) Kyndryl Philippines, Incorporated
Contract type
Regular
Employment Type
Full-Time
Is this role a commissionable/sales incentive based position?
No
Travel Required
No Travel
Preferred Education
Bachelor's Degree
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise
0-3 years experience
Experience with Cisco Nexus and IOS technologies
Experience with F5 ASM and LTM configuration and troubleshooting
Demonstrated experience in packet capture analysis
Demonstrated experience in managing Solarwinds monitoring tool
Knowledgeable in managing Ruckus Zone Director
Preferred Technical and Professional Experience
Cisco certified
F5 certification an advantage
Experience with network automation/scripting
Position Type
Early Professional
Other things to know
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we're ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress - dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we'll provide plenty of opportunities to make that happen.
Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.
For further information on privacy, please visit www.kyndryl.com/privacy.
Kyndryl

Manila City, Metro Manila Quezon City, Metro Manila
Permanent
Full-time