Technical Support specialistEngagis, Inc.

Job description
Job Highlights
Competitive salary and benefits package; HMO on Day 1
Join a global organization and work locally in CDO
Fun work environment with opportunities for learning and growth
Job Description
We are looking for talented Support Analysts with technical experience who are dedicated to provide after-sales support to our clients.Beyond the usual help-desk role, this involves troubleshooting and intricate case-solving skills, and will require working with different teams to deliver the best support experience to clients.
If you are a self-starter, an excellent team player, can easily balance multiple tasks, has the diligence to follow through and resolve cases, and the discipline to be organized and attentive to details, then this is the opportunity for you.
You will be part of a larger team working from our CDO office and working closely with our Australian customers.
The Job Involves:
Answering incoming customer calls
Analysis of customer support issues
Working with the greater team to assist and resolve issues
Data basing all calls into CRM
Full training on our equipment and procedures
Requirements:
Bachelor's degree in any field or relevant experience
Experience in call center industry specializing in technical support
Excellent oral and written communication skills
You will have a friendly and confident personality
A team player
Willing to work in Cagayan de Oro City
Job Type: Full-time
Salary: Php20,000.00 - Php22,000.00 per month
Contacts
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Jobsphilippines.org

Cagayan de Oro City, Misamis Oriental
₱20,000-22,000 per month
Permanent
Full-time