Technical Support Representative1&1 IONOS (Phils.) Inc.

We power the people who power the Internet.
 
Like tech, entrepreneurship, and working on a multinational team? You'll feel at home at IONOS.
 
Who we are
 
With over 8 million customer contracts, IONOS is one of the world's leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
 
Who we're looking for
 
Enthusiastic people with a passion for troubleshooting, support, technology, and sales - who wants to help creators, local businesses, organizations find more success online.
 
TECHNICAL SUPPORT REPRESENTATIVES
 
Qualifications:
At least 2nd year College Level or Graduate of any 2-year course.
At least 6 months sales/customer service experience is an advantage.
Knowledge in Website Development, Webhosting and Wordpress is an advantage.
Content Management System is an advantage.
Basic email knowledge and troubleshooting is an advantage.
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances.
Highly Motivated and Target Driven.
Willing to work on shifting schedules.
Solutions-oriented
Job and Company Highlights
Competitive salary + bonuses + unlimited commission.
Generous paid time off.
Healthcare and Life Insurance coverage on day 1
Above industry standard company and statutory benefits
Monthly and Quarterly Engagement Activities
Work-Life Balance.
Training and Development