Technical Support RepresentativeGMO GlobalSign, Inc.
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 17/11/2023
Deadline: 22/12/2020
1. Researches, investigates and resolves customer technical issues.
2. Assists customers in installation and implementation of GlobalSign products.
3. Interprets instructions and issues and implement actions according to company policies and procedures.
4. Provides excellent customer service to clients that meets and exceeds company's and client's standards by responding to customers promptly, demonstrating deep knowledge and expertise of GlobalSign products, etc.
5. Performs, if need arises, web content management tasks by executing and delivering web content goals based on Tech Support guidelines.
With at least a Bachelor's Degree.
At least one-year strong technical background. Call Center Agent with ISP or Web-hosting Account experience are preferred but not required.
Excellent English written and verbal skills.
Sound organizational and interpersonal skills with a strong customer focus.
Able to do multi-tasking, desire to work in a fast-paced, rapidly evolving environment and fast learner.
Ability to work independently and as part of a team.
Good problem solving, analytical and critical thinking skills
Willing to work in Makati City.
Extensive knowledge of Microsoft Office applications and the internet environment.
A shifting schedule, including some weekend work, may be required.
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Paid Holidays
Entry Level / Junior, Apprentice Customer Service Information Technology / IT 1 opening Bachelor's degree graduate
GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Our identity and security solutions enable businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption.Equal employment opportunity has been, and will continue to be a basic principle at GlobalSign. Employment at our Company is based upon merit, ability and qualifications. No qualified applicant or employee is to be discriminated against because of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship, disability, or other status. Our equal employment opportunity commitment applies to all areas of employment including hiring, training, placement, promotion, compensation, and benefits.If you would like to be considered for employment for employment opportunities with GlobalSign and need special assistance due to disability or accomodation for disability please call (02) 847-1252.
Kalibrr
2. Assists customers in installation and implementation of GlobalSign products.
3. Interprets instructions and issues and implement actions according to company policies and procedures.
4. Provides excellent customer service to clients that meets and exceeds company's and client's standards by responding to customers promptly, demonstrating deep knowledge and expertise of GlobalSign products, etc.
5. Performs, if need arises, web content management tasks by executing and delivering web content goals based on Tech Support guidelines.
With at least a Bachelor's Degree.
At least one-year strong technical background. Call Center Agent with ISP or Web-hosting Account experience are preferred but not required.
Excellent English written and verbal skills.
Sound organizational and interpersonal skills with a strong customer focus.
Able to do multi-tasking, desire to work in a fast-paced, rapidly evolving environment and fast learner.
Ability to work independently and as part of a team.
Good problem solving, analytical and critical thinking skills
Willing to work in Makati City.
Extensive knowledge of Microsoft Office applications and the internet environment.
A shifting schedule, including some weekend work, may be required.
Paid Vacation Leave
Paid Sick Leave
Paid Bereavement/Family Leave
Maternity & Paternity Leave
Paid Holidays
Entry Level / Junior, Apprentice Customer Service Information Technology / IT 1 opening Bachelor's degree graduate
GlobalSign is an identity services company providing cloud-based, highly scalable PKI solutions for enterprises needing to conduct safe commerce, communications, content delivery and community interactions. Our identity and security solutions enable businesses, large enterprises, cloud-based service providers and IoT innovators around the world to conduct secure online communications, manage millions of verified digital identities and automate authentication and encryption.Equal employment opportunity has been, and will continue to be a basic principle at GlobalSign. Employment at our Company is based upon merit, ability and qualifications. No qualified applicant or employee is to be discriminated against because of race, color, religion, sexual orientation, gender identity, age, national origin, citizenship, disability, or other status. Our equal employment opportunity commitment applies to all areas of employment including hiring, training, placement, promotion, compensation, and benefits.If you would like to be considered for employment for employment opportunities with GlobalSign and need special assistance due to disability or accomodation for disability please call (02) 847-1252.
Kalibrr
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Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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GMO GlobalSign, Inc. jobs
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