Technical Support Representative1&1 IONOS (Phils.) Inc.

Design your career with IONOS
 
We are looking for customer-centric individuals to join our Technical Support Team!
 
Why join us? We offer unique and above average compensation package such as:
- Fully subsidized health and medical insurance upon hire with unlimited dependents
- 18% night differential pay and other above standard statutory monetary benefits
- Cash assistance for employees availing paternity leave
- 4.5 months maternity leave with pay
- 12 days unused leaves convertible to cash
 
Qualifications:
Relevant Bachelor’s Degree, or equivalent combination of education & BPO experience.
Must have at least six (6) months of related sales experience.
Average to Excellent communication skills.
Knowledge in PHP, Webhosting, Wordpress Content Management is an advantage.
Highly motivated, dedicated and self-driven individual
Knowledge in basic email client set-up
Computer / Internet savvy
Amenable to work on shifting schedule
IONOS is the web hosting and cloud partner for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions for the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host over 12 million domains in our own regional data centers in the US and Europe.
 
We help entrepreneurs taking their first steps online, business owners scaling up, large companies and the partners who help them succeed. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive product range offers a best-in-class app, server or service.
 
For more information about our company, visit our website: http://https://www.ionos.com/

1 Year or less Experience