Technical Support Representative - earn up to ₱14k plus unlimited commissions!1&1 IONOS (Phils.) Inc.

We power the people who power the Internet.
 
Like tech, entrepreneurship, and working on a multinational team? You'll feel at home at IONOS.
 
Who we are
 
With over 8 million customer contracts, IONOS is one of the world's leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations. IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees.
 
Who we're looking for
 
Enthusiastic people with a passion for troubleshooting, support, technology, and sales - who want to help creators, local businesses, organizations find more success online.
 
TECHNICAL SUPPORT REPRESENTATIVE
 
Qualifications:
At least 2nd year College Level or Graduate of any 2-year course
At least 6 months sales/customer service experience is an advantage
Knowledge in Website Development, Webhosting and Wordpress is an advantage
Content Management System is an advantage
Basic email knowledge and troubleshooting is an advantage
Excellent English Communication Skills
Ability to remain calm and professional in all circumstances
Highly Motivated and Target Driven
Willing to work on shifting schedules
Solutions-oriented
Job and Company Highlights
Competitive salary + bonuses + unlimited commission
Generous paid time off
Healthcare and Life Insurance coverage on day 1
Above industry standard company and statutory benefits
Monthly and Quarterly Engagement Activities
Work-Life Balance
Training and Development