Technical Support officerLT Steel Center, Inc. on behalf of Linton Incorporated

LINTON INCORPORATED looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical Support Officer troubleshoots technical issues, and support the roll-out of new applications, among other duties.
Moreover, Technical Support Officer need to talk to personnel's directly, as well as create written documentation, requiring excellent written and verbal communication.
JOB RESPONSIBILITIES:
• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing Windows Server and SQL Server
• Installing and configuring hardware and software.
• Configuration Network, IP, WAN, POE
• Installing CCTV Wired camera, IP and wireless Camera, configuration DVR, NVR, XVR Remote view access
• Installing Alarm device, magnetic sensor device, smoke alarm device, Biometric device and configuration system device.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.
JOB REQUIREMENTS:
• Degree in Computer Engineering, Computer Science or Information Technology. At least 2 years experience. For Computer technician at least 5 years experience.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving.
For those interested to apply, contact us at 0960-450-2612 or email us at ***************@gmail.com
Summary of role requirements:
Looking for candidates available to work on weekdays and Saturdays
2-3 years of relevant work experience required for this role
Working rights required for this role