Technical Support Level 2 - POS AccountMagellan Solutions Outsourcing, Inc.
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 22/10/2020
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Posted on 18 September 2020
Will perform basic level troubleshooting of the POS system over the phone. If the problem cannot be fixed (or a temporary bypass or quick fix cannot be made), the case will be escalated.
Will be handling Inbound and Outbound calls, collect incident data such as system logs, physical symptoms, actions prior to incidents, actions attempted to resolve / bypass incident, operational impact of incident.
Emails will be supported by agents as well.
Requirements
- At least 2 years of Technical Support experience handling POS, Computer Hardware Account.
- POS technical and operational experience is an advantage
- Good written and oral communication skills.
- Familiar with different Ticketing tool.
Skills / Software
POSTechnical Support
Working Location
PB Mezzanine Summit One Tower, 530 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
Apply Now
Job Description
Bossjob
Will perform basic level troubleshooting of the POS system over the phone. If the problem cannot be fixed (or a temporary bypass or quick fix cannot be made), the case will be escalated.
Will be handling Inbound and Outbound calls, collect incident data such as system logs, physical symptoms, actions prior to incidents, actions attempted to resolve / bypass incident, operational impact of incident.
Emails will be supported by agents as well.
Requirements
- At least 2 years of Technical Support experience handling POS, Computer Hardware Account.
- POS technical and operational experience is an advantage
- Good written and oral communication skills.
- Familiar with different Ticketing tool.
Skills / Software
POSTechnical Support
Working Location
PB Mezzanine Summit One Tower, 530 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Philippines
Apply Now
Job Description
Bossjob
Other Info
Mandaluyong City, Metro Manila
₱25,000-30,000 per month
Permanent
Full-time
₱25,000-30,000 per month
Permanent
Full-time
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Magellan Solutions Outsourcing, Inc.
About the company
Magellan Solutions Outsourcing, Inc. jobs
Mandaluyong City, Metro Manila
Position Technical Support Level 2 - POS Account recruited by the company Magellan Solutions Outsourcing, Inc. at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Technical Support Level 2 - POS Account or Magellan Solutions Outsourcing, Inc. company in the links above
About the company
Magellan Solutions Outsourcing, Inc. jobs
Mandaluyong City, Metro Manila