Technical Support for medical device account in taguigNeksJob Philippines

Offer description
Negotiable Permanent contract Full Time
Due to the lockdown related to the COVID19 pandemic, all interviews are being processed virtually/over the phone.
Qualifications
- Good to Excellent communication skills
- 2nd year college completed / College Graduates
- With atleast 1 Year of SOLID TSR Experience; or 2-3 Years of CSR exp and 6 Months of which should be from TSR position.
- Flexible to work in shifting schedule
Job Description
- Provide high-quality customer service to the customer, and ensure smooth flow of inquiries and complaints via call, email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned turnaround time.
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Requirements
Minimum education level: Bachelor ́s Degree
1 year of experience
6 days ago
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