Technical Support EngineerBentley Systems
Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 19/11/2022
Job Description
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley's Naval Architectural/Structural software MAXSURF & Multiframe
Responsibilities
Provide technical support to users through Web, Phone & Email on MAXSURF & Multiframe software
Troubleshoot and resolve user's issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
Carry out on site/web based technical presentations to users
Qualifications
Bachelor's Degree in Naval Architecture or Ocean Engineering or equivalent
1-5 years experience in designing marine vessels using MAXSURF or equivalent software like DELFTship, Orca3D, NAPA etc.
Experience in Offshore installation and platform design is preferred
Experience in using MOSES, SACS or similar software would be an advantage
Excellent communication skills in English (verbal & writing).
Self-motivated, proactive individual with strong desire to learn.
Bentley Systems
Technical Support Engineer whose primary responsibility would be to provide technical support on Bentley's Naval Architectural/Structural software MAXSURF & Multiframe
Responsibilities
Provide technical support to users through Web, Phone & Email on MAXSURF & Multiframe software
Troubleshoot and resolve user's issues quickly and accurately thereby driving user satisfaction and usage
Help in developing the product by conveying user feedback to product team through logging of bugs/enhancement requests
Coordinate with Development, QA & Product Management team to prioritize bug fixes
Create knowledge articles, edit existing articles to keep them current and use those to support users
Test a product or a feature before a release
Carry out on site/web based technical presentations to users
Qualifications
Bachelor's Degree in Naval Architecture or Ocean Engineering or equivalent
1-5 years experience in designing marine vessels using MAXSURF or equivalent software like DELFTship, Orca3D, NAPA etc.
Experience in Offshore installation and platform design is preferred
Experience in using MOSES, SACS or similar software would be an advantage
Excellent communication skills in English (verbal & writing).
Self-motivated, proactive individual with strong desire to learn.
Bentley Systems
Other Info
Manila City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Bentley Systems
About the company
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