Technical Support Engineer - ent (support enterprise)Supporting Enterprises Inc.

 
TECHNICAL SUPPORT ENGINEER - ENT (SUPPORT ENTERPRISE)
Temporary work from home setup
Salary starts at PHP 30,000 
Bonuses/incentives
Paid Training
HMO
Responsibilities:
Provide first-level technical support and preliminary investigation for VIP customer issues and service requests.
Manage and track VIP customer issues.
Respond to VIP customer inquiries via chat, email, and phone.
Document all technical inquiries, develop and review content for the knowledge base.
Qualifications:
Minimum of six (6) months of technical support experience.
Excellent English verbal and written communication skills.
Must have basic SQL experience.
Knowledgeable of technologies such as HTML and CSS.
Available to start immediately.
Supporting Enterprises Inc. is a managed operations company providing remote staff and offshore staffing services for our clients in the US, Australia, Singapore and the UK.
 
We provide a friendly, professional and caring work environment, where we work hand-in-hand to nurture and build lasting careers.
 
We are dedicated to providing our people with challenging long term career opportunities in a rewarding, safe and supportive environment that embraces creativity, initiative, hard work and reward our team members with great compensation and benefits packages.